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Use cases

Work that takes days,
done by agents that wait.

Each of these is a mission: an outcome, a plan, and an agent that keeps at it — across calls, messages and your own systems — until it is done or its deadline passes.

Employment & income verification

Confirm the job, even when HR doesn't pick up.

Verification teams spend their day hunting for an HR contact, calling, emailing and calling again. Most employers don't answer the first time. The work is the follow-up.

Done when

  • Employment status confirmed
  • Job title confirmed
  • Start date confirmed

The plan

  1. Find the HR or payroll contact
  2. Call — once a day until someone answers
  3. Email a written request with the signed authorisation
  4. Hand to a person if the employer declines
  • Web browser
  • Phone calls
  • Email

Failed-delivery recovery

Turn a missed delivery into a delivered one.

A failed delivery has a short window before the parcel goes back. Someone has to reach the customer, confirm the address, agree a slot and tell the courier — tonight, not next week.

Done when

  • Address confirmed
  • Re-attempt booked
  • Parcel delivered

The plan

  1. Call the customer
  2. WhatsApp if there's no answer
  3. Rebook the courier in its portal
  4. Check the delivery and close out
  • Phone calls
  • WhatsApp
  • Your apps & APIs

Abandoned-cart recovery

Answer the question that stopped the sale.

Carts are rarely abandoned for no reason. A size question, a delivery date or a coupon. A reminder doesn't answer it. A conversation does.

Done when

  • Customer reached
  • Question answered
  • Order placed

The plan

  1. Wait an hour, then send a WhatsApp reminder
  2. Answer from the catalogue and size guide
  3. Email after a day if there's no reply
  4. Stop when the order is placed
  • WhatsApp
  • Email
  • Your apps & APIs

Freight follow-up

Close the load. Release the invoice.

A delivered load isn't finished until the proof of delivery is on file. Chasing it means emails, calls to dispatch and more emails — for every load, every week.

Done when

  • Delivery confirmed
  • Proof of delivery received
  • Invoice released

The plan

  1. Email the carrier for the signed POD
  2. Call dispatch if there's no reply in 6 hours
  3. Follow up each morning
  4. Update the TMS and release the invoice
  • Email
  • Phone calls
  • Your apps & APIs

Hand over something
worth finishing.

Tell us the work that keeps slipping. We'll show you an agent pursuing it, live.

Write to us