# Pursuen — Agents that finish the job

> Pursuen is an autonomous agent platform. You give it an outcome, not a prompt. Its agents work across phone calls, SMS, WhatsApp, email, the web and your own systems, and they follow up for hours or days until the outcome is met or its deadline passes. Every step is written to a journal.

Website: https://pursuen.com
Contact: inbound@pursuen.com
Book a demo: https://cal.com/kumar-d-x2hama/30min
Company: Etailify Technologies Private Limited, Bengaluru, India

## How it works
- Describe the work: what done looks like (the facts needed), the deadline and the budget. That becomes the objective.
- Set the plan: ordered steps (call, text, email, browse, hand to a person), with tries, spacing, waits, and what each outcome (complete, partial, not reached, declined, failed) leads to.
- Let it run: agents sleep between attempts, wake on a reply or a timer, and stop when every fact is confirmed.
- Scale: a mission can split into child agents that work in parallel and report back into one outcome.

## Governance
- Every call, message and decision is journaled.
- Missions draw from a funded budget pool; unspent budget returns.
- Tools, channels and contacts are granted per kind of work.
- Refusals, disputes and high-stakes decisions go to a person.
- Confidential fields are passed by reference, never placed in a model prompt.
- Agents can be rehearsed against simulated counterparts and scored scenarios before going live.

## Use cases
- Employment and income verification (find HR, call, email, follow up daily until confirmed)
- Failed-delivery recovery (reach the customer, confirm address and slot, rebook the courier)
- Abandoned-cart recovery (follow up on WhatsApp, answer the blocking question, recover the order)
- Freight follow-up (chase proof of delivery, update the TMS, release the invoice)

## Pages
- https://pursuen.com/ — overview
- https://pursuen.com/use-cases — use cases with example mission timelines
- https://pursuen.com/contact — contact and demo booking